Cookie Policy
Last updated: January 1, 2025
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.
Similar technologies include web beacons, pixels, and local storage, which serve similar purposes to cookies.
2. How We Use Cookies
We use cookies for various purposes to enhance your experience and improve our services:
Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled:
- Authentication and security
- Session management
- Load balancing
- CSRF protection
- Basic functionality and navigation
Performance Cookies
These cookies help us understand how visitors interact with our website:
- Page load times and performance metrics
- Error tracking and debugging
- Usage analytics and statistics
- A/B testing and optimization
Functional Cookies
These cookies enable enhanced functionality and personalization:
- Language and region preferences
- Theme and display settings
- Form data and user inputs
- Feature preferences and customizations
Marketing Cookies
These cookies are used to deliver relevant advertisements and track marketing effectiveness:
- Targeted advertising
- Conversion tracking
- Retargeting campaigns
- Social media integration
3. Types of Cookies We Use
Cookie Name | Purpose | Duration | Type |
---|---|---|---|
swynd_session | User authentication and session management | Session | Essential |
swynd_preferences | Store user preferences and settings | 1 year | Functional |
_ga | Google Analytics - distinguish users | 2 years | Performance |
_gid | Google Analytics - distinguish users | 24 hours | Performance |
_fbp | Facebook Pixel - track conversions | 3 months | Marketing |
4. Third-Party Cookies
We work with trusted third-party services that may set their own cookies:
Analytics Services
- Google Analytics: Website traffic and user behavior analysis
- Mixpanel: Product analytics and user engagement tracking
- Hotjar: User experience and heatmap analysis
Marketing and Advertising
- Facebook Pixel: Social media advertising and conversion tracking
- Google Ads: Search and display advertising
- LinkedIn Insight Tag: Professional network advertising
Support and Communication
- Intercom: Customer support chat functionality
- Zendesk: Help desk and support ticket management
5. Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block cookies from specific websites
- Block third-party cookies
- Clear all cookies when you close your browser
- Set up notifications when cookies are being set
Browser-Specific Instructions
Chrome
Settings → Privacy and Security → Cookies and other site data
Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Cookies and site data
Opt-Out Links
You can opt out of specific third-party cookies:
6. Impact of Disabling Cookies
Disabling certain cookies may affect your experience on our website:
⚠️ Important Notice
Disabling essential cookies will prevent you from using core features of our platform, including logging in and accessing your account.
Potential Impacts
- Loss of personalized settings and preferences
- Reduced website functionality and performance
- Inability to stay logged in between sessions
- Less relevant content and advertisements
- Difficulty accessing certain features or pages
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying a notice on our platform
We encourage you to review this policy periodically to stay informed about our use of cookies.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@swynd.com
Address: Swynd Inc., 123 Innovation Drive, San Francisco, CA 94105
Data Protection Officer: dpo@swynd.com